Credit Card/Shipping Policy
After submitting your order to us:
- Order is reviewed/verified by management for legitimacy.
- Provided the items you want are in stock, your credit card is then charged, credit card authorization and verification are placed on the order from our credit card processor.
- We then proceed to pick and pack your order.
- Once your order has been entered thru our carriers shipping computer, a tracking number is then allocated to your order.
- The tracking number is then automatically e-mailed to you and after the package leaves our warehouse, you may check with the carrier directly on line or via phone.
- If a product runs out of stock, we will give you the option to wait a short period until the items is received, we will then upgrade your shipping to the next quickest method, or offer you to adjust the shipping method , to your needs and ship your order ASAP. Our intention is to provide the best service to you before and after the sale. If you need to contact us you may call our customer service department at 718-504-7355.
- We reserve the right to limit quantities. We do not sell to resellers.
- Product specifications are obtained from third parties, and while we make every effort to assure the accuracy of product information, we do not assume any liability for inaccuracies.
- Free shipping is for the Continental US only.
- Upgraded shipping promo is limited to laptops only. Oversized boxes, desktops do not qualify for this promotion.
- We are not responsible for pricing errors due to vendor mistakes and /or computer related glitches.
**Due to verification issues we are required to ship to the address where you receive your monthly credit card statements. In the event that you would like to ship to another address, we require that you list that address with your credit card company as an alternate ship address. This is done for cardholder protection and ensures no one is fraudulently using your card with our company.
Our customers agree to receive email messages from Ecom Electronics. On occasion we like to update our registered customers about special promotions we are running.